Read our charter here<\/a><\/div>\n\n\n\nHuman-to-human communication to avoid misunderstandings<\/h2>\n\n\n\n
Communication is a key that opens many doors. Direct dialogue is still the best way to avoid misunderstandings.<\/p>\n\n\n\n
You have not hired a robot but a human: talking to each other really helps!<\/p>\n\n\n\n
Naturally, the DOME employees are at your service if you are at an impasse.<\/p>\n\n\n\n
Build a bridge between two worlds<\/h2>\n\n\n\n
Your cleaning assistant enters your environment and also wants to respect YOUR habits.<\/p>\n\n\n\n
In addition to their own insights and habits, they must also adapt to the diverse and different environments of other customers in which they operate.<\/p>\n\n\n\n
It is therefore necessary to be clear about the expectations and to explain where necessary in order to exclude misunderstanding.<\/p>\n\n\n\n
Mutual respect and understanding of local customs and cultures<\/h2>\n\n\n\n
Of course, cultural differences and traditions can be confronting, but just as enriching when viewed with an open mind.<\/p>\n\n\n\n
As long as the work is of good qualitaty, cultural differences are something to embrace and give a place to.<\/p>\n\n\n\n
Application and follow-up of the administration and procedures with maximum use of the digital possibilities<\/h2>\n\n\n\n
DOME makes every effort to ensure that the administrative implications of the service provision run as smoothly as possible.<\/p>\n\n\n\n
That is why the DOME App was developed that makes life easier for the 3 parties involved and makes communications more streamlined.<\/p>\n\n\n\n
Respect for the agreed schedule<\/h2>\n\n\n\n
Your cleaning aid is financially dependent on you. Any last minute change in planning or not respecting agreements has financial implications for them and can be demotivating.<\/p>\n\n\n\n
That is why we like to make clear agreements at the start of our collaboration.<\/p>\n\n\n\n
Curbing the upstairs-downstairs syndrome<\/h2>\n\n\n\n
The upstairs downstairs era belongs, in our region, resolutely to the last century.<\/p>\n\n\n\n
Our cleaning assistant is a partner in our domestic organization and equal treatment is self-evident.<\/p>\n\n\n\n
Explain your dissatisfaction and make adjustments where necessary<\/h2>\n\n\n\n
Even if you have expressed your wishes, it is still possible that the follow-up will not go according to your expectations.<\/p>\n\n\n\n
Explain the reason for which you are requesting something. Transparency in the exchange of information is important, as is verifying that everything is properly understood.<\/p>\n\n\n\n
Only then can adjustments be made with full knowledge of the facts..<\/p>\n","protected":false},"excerpt":{"rendered":"
Communication is the key that opens the door to mutual respect and leads to a lasting relationship between the household help customer and the household help. Why this Charter? More than a million families in our country use service checks to pay for cleaning or household help. Numerous household helpers come to customers’ homes every […]<\/p>\n","protected":false},"author":8,"featured_media":1313,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-1312","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","entry"],"_links":{"self":[{"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/posts\/1312\/"}],"collection":[{"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/posts\/"}],"about":[{"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/types\/post\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/users\/8\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/comments\/?post=1312"}],"version-history":[{"count":1,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/posts\/1312\/revisions\/"}],"predecessor-version":[{"id":1314,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/posts\/1312\/revisions\/1314\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/media\/1313\/"}],"wp:attachment":[{"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/media\/?parent=1312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/categories\/?post=1312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.domeassistance.be\/en\/wp-json\/wp\/v2\/tags\/?post=1312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}